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Managing Members

Manually subscribing users


You can manually subscribe customers if they are "Not subscribed", or the subscription is "Expired".


Changing a user password


For all users, you are able to manually change their password for them by just selecting the Change password option.



Change an expiry date on a subscription


If a customer is subscribed, AND you have acquired user via our API (either our REST API or Zapier), or if the user is a "test user" with an expiry set to the date 01/01/2100, you will be given the option to "Change expiration".




Deleting users


If a user subscription is "Expired", or "Not subscribed", or the user is "test user" with an expiry set to the date 01/01/2100, then you will be given an option to delete a user. Remember - deleting a user will delete this user from our system permanently with no way of recovering that user. PLEASE USE CAUTION.



It's also possible to delete users that have been subscribed via API, first by expiring the user and then deleting. See the video below:












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